To register a complaint with Luminous Service Center, you can follow the process outlined below:
Step 1: Visit the Luminous Service Center website
Visit the Luminous Service Center website and locate the "Contact Us" page. Here, you will find the phone number, email address, and physical address of the service center. You can choose the contact method that suits you best.
Step 2: Choose your preferred contact method
Decide whether you want to contact Luminous Service Center through phone, email, or by visiting the service center in person. If you choose to call, note down the phone number provided on the website.
Step 3: Provide your personal information
When you contact the service center, provide your personal details such as your name, address, phone number, and email address. This information will help the service center to track your complaint and respond to you in a timely manner.
Step 4: Explain the nature of your complaint
Explain the nature of your complaint in detail. Be clear and concise about the issue you are facing with your Luminous product. Provide any relevant details such as the model number, serial number, and purchase date. If possible, include any photographs or videos that may help explain the issue.
Step 5: Provide supporting documents
If you have any supporting documents such as the warranty card, purchase receipt, or any previous communication with the service center, provide them along with your complaint. This will help the service center to understand your issue better and resolve it quickly.
Step 6: Follow up on your complaint
After registering your complaint, follow up with the service center regularly to check the status of your complaint. If you do not receive a response within a reasonable amount of time, reach out to the service center again to check the status of your complaint.
By following these steps, you can register a complaint with Luminous Service Center and ensure that your issue is resolved in a timely and efficient manner.
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